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Service Guarantee

We realize that you’ve worked with an number of advisers in the past. That experience often colors your expectation with regard to our services. To that end, this SERVICE GUARANTEE is our way of communicating what you can expect from us.

We cannot legally, ethically and professionally guarantee that you will be admitted to any specific college.

Nor can we guarantee that you will receive a specific amount of financial aid. No college planner can or should.  But at College Funding Resource since we cannot guarantee results, we will guarantee your satisfaction.

 

  1. Objective and unbiased advice based on the information you provided with the intention of serving you during the entire period your children are in college.
  2. Confidentiality.  We’ve built our business on referrals.  While you may know some of our other clients, we will not share your information with them, nor would we share their information with you – just as you would expect.
  3. Promptness.  We will return your phone calls and emails, no later than within 24 hours.
  4. Value for your dollars.  We will provide more value than our fee.  In fact, we are so confident in our ability to provide value that we believe that the value you realize should add up to be more than your fee, otherwise you will not be accepted as a client.
  5. Credentialed professionals.  All college planning advisers of College funding Resource are College Planning Specialists and are seasoned professionals.  We have met rigorous standards and refresh and expand this expertise by obtaining continuing education credits in college planning annually.

If in the first 30 days, you are not satisfied with the level of service delivered, you can end our professional relationship and receive a full refund.  Without delay.

We feel confident in making this offer because we are very selective and only take on clients whose value received will be more than our fee.

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